Terms of Service — Knockfall: Arena Brawl

Last updated: 4 November 2026

These terms are the agreement between you and Ingot Supply, LLC for your use of Knockfall: Arena Brawl. By playing you accept them. If you do not accept them, stop playing and uninstall the game.

Who may play

You must be at least 13 years old. If you are under the age of majority where you live, play only with a parent or guardian's involvement; they accept these terms for you and are responsible for purchases made on the device.

The game asks whether you are 18 or older and limits purchases for players who answer no. Answering that question untruthfully to lift the limit is a breach of these terms.

Your account

An account is created for you from a random account ID and a sign-in code. The code stays on your device; our server keeps only a one-way hashed copy, and there is no password and no email recovery.

What follows from that is worth stating bluntly: if you lose, reset or replace your device without transferring the account first, the account, its progress and everything bought on it are gone, and we have no way to restore them. Keep your sign-in code safe and do not share it — anyone holding it can use your account, and we cannot tell them apart from you.

One person, one account, unless we say otherwise. Do not sell, buy, rent or share accounts.

Your player name and what others see

You choose a player name, and you get a friend code. Both are shown to other players in matches, leaderboards, friend lists and clans, along with your progress and rank. Clan names are visible the same way.

Do not choose a name — for yourself or a clan — that is offensive, hateful, sexual, impersonates another person or us, or advertises something. Offensive names are blocked where we can detect them, and we may reset a name or clan name at any time without compensation.

You keep ownership of what you create. You grant us a worldwide, royalty-free licence to show it to other players and store it as needed to run the game; that licence ends when the content or the account is deleted, except for copies in routine backups or where the law requires us to keep them.

How to behave in matches

Do not:

• Cheat, use bots, macros, modified clients or any tool that alters the game or its network traffic
• Exploit a bug for advantage instead of reporting it
• Deliberately lose, throw or stall matches, or manipulate ranked rating or leaderboards
• Harass, threaten or abuse other players, or target them across matches
• Attack, overload or probe our servers
• Sell or buy in-game items, currencies, accounts or boosting services

You can block and report other players in the game. Reports are reviewed, and nobody is told who blocked or reported them.

What we may do about it

Depending on what we find, we may reset a name, remove items obtained improperly, reverse ranked rating, restrict chat or social features, suspend the account, or end it permanently. Where an account is ended for a breach, unused items and currencies are forfeited without refund unless the law requires otherwise.

Purchases and in-game items

In the Android app, purchases are processed by Google Play under Google's terms. Where a purchase is made on the web it is processed by Stripe under theirs. We never see or store your card details. We keep a record of each order — the item, price, time, status and the Play order number or Stripe reference — so that what you bought is delivered exactly once and so refunds can be handled.

Items have no cash value

Heroes, items, currencies, cosmetics and other in-game content are licensed to you for use within the game. You do not own them. They have no monetary value, cannot be redeemed for cash or anything outside the game, and cannot be sold, gifted, traded or transferred to another person or account except where the game itself provides that feature.

We may rebalance the game

We may change the price, availability, drop rate, strength or effect of any item or hero, and may add or retire content, modes and seasons. Competitive balance changes are a normal part of running a live game, and a change in how strong something is does not make it faulty or refundable.

Refunds

For purchases made in the Android app, refunds are handled by Google Play under Play's refund policy — request them there first. For web purchases, write to the address below. We may also refund at our discretion.

If you are a consumer in the EEA or the UK you have a 14-day right to withdraw from a digital purchase; by taking delivery of an item immediately you ask us to begin at once and accept that the right ends once we have. Nothing here removes a statutory right you cannot waive.

The game is a service, and services change

Knockfall is played against our servers. Matches, ranked seasons, clans and leaderboards depend on those servers being available, and they will not always be: maintenance, faults, your own connection and things outside our control all interrupt play. We do not promise a particular level of availability, a particular match quality, or that you will be matched within any time.

We may change, suspend or discontinue the game, any mode or any feature. If we shut the game down entirely we will give reasonable notice through the game or its store listing where we practically can. On shutdown, unused items and currencies end with the service unless the law requires otherwise.

Deleting your account

You can delete your account in the game at any time. Deleting it removes your progress and ends these terms for you. Items and currencies are not refunded on deletion, and a deleted account cannot be recovered.

Our rights in the game

The game, its code, artwork, music, characters and name belong to us or our licensors, and some assets are licensed from third parties and remain theirs. Nothing transfers ownership to you, and assets may not be extracted or reused.

No warranty

To the fullest extent the law allows, the game is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that it will be uninterrupted, secure or error-free, or that other players will behave. Some jurisdictions do not allow these exclusions, so parts of this section may not apply to you.

Limits on our liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, nor for lost progress, lost rank, lost in-game items, or the conduct of other players. Our total liability for any claim relating to the game is limited to the greater of what you paid us in the twelve months before the claim, or twenty US dollars.

Nothing here limits liability that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the courts of California have exclusive jurisdiction. If you are a consumer in the EEA or the UK, this does not deprive you of the mandatory protections of your own country's law, or of the right to bring proceedings there.

Changes to these terms

If these terms change, the updated version is published at this address and the date at the top changes with it. Continuing to play after that means you accept the change.

Contact

Questions about these terms: support@ingotsupply.com